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Why Telcos Need to “Un”Telco Themselves Before Becoming Techcos
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Introduction to the Model Context Protocol: Revolutionizing How AI Agents Use Tools
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How Much is Really Enough? A CX Lesson from Emirates
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The Evolving Journey of Sahabat-AI
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OCBC Growth Roadmap 2025
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A Beginner's Guide to Effective Prompting
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Building Sparky: My Journey of Creating a Hilariously Sarcastic AI with LLMs
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The Rise of AI in Contact Centers: The new rulebook to elevate customer experience
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Atif Khan
April 2, 2025
Experiential Marketing in Consumer Goods: How Zappos, Chewy, and Lego Build Emotional CX
Harshit Gulati
March 26, 2025
How SBI’s Centre of Excellence will reshape project financing
Atif Khan
March 21, 2025
Snapshot of Thailand's Banking Sector in FY-24
Priyasha Chugani
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Sanskruti Wani
March 20, 2025
Indonesia FY-24: A comprehensive banking sector update
Priyasha Chugani
March 18, 2025
Harnessing cultural heritage to transform into a CX-driven nation
Syahirah Raffi
March 18, 2025
Using DataLoader to Batch and Optimize Database Queries in GraphQL
Gaurav Kumar
March 17, 2025
The Power of Experience: Trust Bank Singapore's remarkable journey to 1 million customers
Rashika Sethi
March 17, 2025
SCBX’s AI Shift: Banking on Data, Automation, and Digital Finance
Atif Khan
March 13, 2025
AI Takes the Helm: How MWC 2025 Redefined the Future of Telecom
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March 13, 2025
Agent AI Tools: Enhancing Productivity and Customer Experience
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March 12, 2025
MWC 2025: AI Takes the Driver’s Seat – Reinventing Connectivity, Networks, and Digital Experiences
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ChatGPT 4.5: A Leap Forward, But Don’t Hold Your Breath for Perfection Just Yet
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March 4, 2025
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The Future of Work at DBS: AI-Driven Transformation
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Building communities: Harley-Davidson and Red Bull cultivating devotion
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Performance analysis Q4 FY-2024 of India’s leading 8 banks
Priyasha Chugani
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Beyond the stethoscope: AI crafting future of healthcare
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February 18, 2025
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Rashika Sethi
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Meet Buddy 2.0: Our New Generative AI Work Copilot
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February 12, 2025
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A comprehensive review of Thailand’s banks in Q3 FY-2024
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AI’s Next Battleground: OpenAI, Alibaba, and DeepSeek Race to Dominate the Model Wars
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The evolution of customer experience in 2025: AI reshapes the landscape
Shivanu Shukla
February 5, 2025
Is the first satellite video call on smartphone a glimpse into telecom's future?
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Strategic insights from Q3 FY-2024: A deep dive into Malaysian banks
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AI at the helm: Transforming the future of telecommunication industry
Harshit Gulati
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The Dawn of AI Assistants: OpenAI's Tasks Takes Productivity to the Next Level
Priyanka Sharma
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Syahirah Raffi
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Integrating Metrics and Analytics with Custom GraphQL Plugins : Enhance GraphQL APIs
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Neobanks Unplugged: How Playful Personalisation Revolutionises Digital Banking
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OpenAI’s o3 and o3-mini New Models: End the Year with a Bang (Day 12 out of Day 12)
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Why "Learning by Doing" Matters More Than Ever
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Shivam Setia
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“Ring, Ring, AI Calling!” OpenAI Debuts 1-800-CHATGPT (Day 10 out of 12)
Priyanka Sharma
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API Glow-Up: OpenAI’s New Tools Are Every Developer’s Dream (Day 9 out of 12)
Dasha Azizah Afandi
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The Search War Begins: OpenAI’s Bold Strike at Google and Apple’s Dominance (Day 8 out of 12)
Shivam Setia
December 18, 2024
Revolutionising CX through the Metaverse
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ChatGPT Projects: Your AI Workspace Awaits (DAY-7 out of 12)
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OpenAI’s Voice and Vision Revolution: A Leap Forward or a Privacy Puzzle? (Day 6 out of 12)
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The AI Dream Team: Apple Intelligence Powered by ChatGPT (Day 5 out of 12)
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Canvas x ChatGPT: Simplicity meets AI Power (Day 4 out of 12)
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Turbocharged Creativity: Sora is Now for Everyone (Day 3 out of 12)
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OpenAI’s Reinforcement Fine-Tuning: Teaching AI to Think Like Experts (Day 2 out of 12)
Priyanka Sharma
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From Insight to Impact: Digital Tools for Advancing Sustainability
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OpenAI’s o1 Models: The Brainpower Boost AI Needed (Day 1 out of 12)
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December 10, 2024
AI Agents: My new digital colleague and secret weapon
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December 4, 2024
Traversing the digital shift for elevated customer experiences
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Swipe, tap, send: The new payment paradigm
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November 30, 2024
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