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Journey to Mischief: The Labubu Phenomenon Redefining Plush
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Optimizing Targeted Subsidies in Malaysia through Digital Integration
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June 15, 2025
From Prompts to Payment: Agentic AI Is Here to Automate Checkouts
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How Google’s Project Astra and AI Search redefining context-aware CX
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June 9, 2025
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May 30, 2025
Your AI Agent Is Brilliant — But It Might Also Be a Security Nightmare
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May 30, 2025
AI-Driven Supervisor Efficiency: Revolutionizing Contact Center Management
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May 14, 2025
KakaoBank: 3 power moves to unlock growth
Atif Khan
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Inside Bank Mandiri’s Digital Strategy
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AI’s New Secret Weapon: Agent Protocols for Smarter Collaboration
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May 5, 2025
How Much is Really Enough? A CX Lesson from Emirates
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April 30, 2025
CIMB @ 100: Shaping the next century of growth
Atif Khan
April 28, 2025
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April 25, 2025
The Evolving Journey of Sahabat-AI
Ghani Fakkar
April 23, 2025
12 Strategies to deliver outstanding organisational digital experience
Syahirah Raffi
April 16, 2025
OCBC Growth Roadmap 2025
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April 15, 2025
Using DataLoader to Batch and Optimize Database Queries in GraphQL
Gaurav Kumar
March 17, 2025
Revolut’s next big move: AI, biometric ATMs, and digital mortgages
Atif Khan
April 10, 2025
Adobe AI orchestrator- decoding the buzz
Harshit Gulati
April 9, 2025
What If Your Customers Marketed You?
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April 7, 2025
The Rise of AI in Contact Centers: The new rulebook to elevate customer experience
Rinoo Rajesh
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What will fuel UOB’s growth in 2025
Atif Khan
April 2, 2025
Experiential Marketing in Consumer Goods: How Zappos, Chewy, and Lego Build Emotional CX
Harshit Gulati
March 26, 2025
How SBI’s Centre of Excellence will reshape project financing
Atif Khan
March 21, 2025
Snapshot of Thailand's Banking Sector in FY-24
Priyasha Chugani
March 20, 2025
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March 20, 2025
Indonesia FY-24: A comprehensive banking sector update
Priyasha Chugani
March 18, 2025
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Syahirah Raffi
March 18, 2025
The Power of Experience: Trust Bank Singapore's remarkable journey to 1 million customers
Rashika Sethi
March 17, 2025
SCBX’s AI Shift: Banking on Data, Automation, and Digital Finance
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March 13, 2025
AI Takes the Helm: How MWC 2025 Redefined the Future of Telecom
Shivam Setiia
March 13, 2025
Agent AI Tools: Enhancing Productivity and Customer Experience
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March 12, 2025
MWC 2025: AI Takes the Driver’s Seat – Reinventing Connectivity, Networks, and Digital Experiences
Shivam Setia
March 4, 2025
ChatGPT 4.5: A Leap Forward, But Don’t Hold Your Breath for Perfection Just Yet
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March 4, 2025
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March 4, 2025
The Future of Work at DBS: AI-Driven Transformation
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February 28, 2025
Building communities: Harley-Davidson and Red Bull cultivating devotion
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February 26, 2025
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February 26, 2025
Beyond the stethoscope: AI crafting future of healthcare
Harshit Gulati
February 18, 2025
Reimagining a new payment wave
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February 13, 2025
Touch 'n Go Digital’s winning recipe to outstanding CX
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February 12, 2025
Managing money is as exciting as playing Minecraft
Sanskruti Wani
February 10, 2025
A comprehensive review of Thailand’s banks in Q3 FY-2024
Priyasha Chugani
February 5, 2025
AI’s Next Battleground: OpenAI, Alibaba, and DeepSeek Race to Dominate the Model Wars
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The evolution of customer experience in 2025: AI reshapes the landscape
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February 5, 2025
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Strategic insights from Q3 FY-2024: A deep dive into Malaysian banks
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January 23, 2025
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January 21, 2025
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Neobanks Unplugged: How Playful Personalisation Revolutionises Digital Banking
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December 31, 2024
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ChatGPT Powered Mac Apps (Day 11 out of 12)
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API Glow-Up: OpenAI’s New Tools Are Every Developer’s Dream (Day 9 out of 12)
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ChatGPT Projects: Your AI Workspace Awaits (DAY-7 out of 12)
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Turbocharged Creativity: Sora is Now for Everyone (Day 3 out of 12)
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December 12, 2024
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December 11, 2024
From Insight to Impact: Digital Tools for Advancing Sustainability
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OpenAI’s o1 Models: The Brainpower Boost AI Needed (Day 1 out of 12)
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AI Agents: My new digital colleague and secret weapon
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Swipe, tap, send: The new payment paradigm
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Lenskart redefines eyewear with AI and Digital Innovations
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