Blogs

October 8, 2026

From pipes to compute: The AI value chain is the APAC telcos’ next non-connectivity play

Sanskar Rathee, Ajay Sunder

October 6, 2026

The Ten Hooks Stealing Your Child's Attention, and the Billion-Dollar Profits Behind Them

Chari TVT

October 6, 2026

The Context Layer of CX: Why Great Experiences Understand the Moment

Divagaar Siva

Great CX is not what we do. It is who we are.

Introducing the AI-CX Compass 2026: a new way to read the AI customer experience market

AI Will Not Shrink the World. It Will Expand What Is Possible.

28 September 2026

The Cheaper AI Gets, the More Your Remaining Agents Cost

25 September 2026

AI will not kill humanity, but it could outrun our control

16 September 2026

Indian telcos stopped announcing tariff hikes, but took more from you: The manufactured upgrade

10 September 2026

Telcos Are Building Sovereign AI. Now Comes the Hard Part.

Jayanth Nagarajan

Should Customer Service Feel Human, or Just Look Human?

The Confidence Layer of CX: Why Great Experiences Remove Uncertainty

The Bottleneck Shift: Why Memory Now Limits AI, Not GPUs

Ferdinandus Archie Pangestu

Why the OpenAI Cyber Incident Is Also a Customer Experience Story

OpenAI Is Now Funding Startups With a Currency It Prints Itself

Samantha Jade Chew

Stop Fining the Victim. Start Hunting the Hacker

Follow the Money: Smart Capital Is Converging on AI

Samantha Jade Chew

The Memory Layer of CX: Why Great Experiences Start with Remembering Customers

A Tech Giant Goes Headless: Why Salesforce 360 is a Big Deal for Enterprise Software

William Kiong Wai Lun

Jio: A telco or a platform?

The Three-Pillar Framework for Successful Enterprise AI Agent Deployment

Ferdinandus Archie Pangestu

The AI Economics Illusion

Telcos start feeling the heat amid disruptions and investment cycle.

AI is Changing the ERP Conversation

The Trust Layer of CX: Why Trust Will Define the Next Era of Customer Experience

How can companies build an AI advantage?

William Kiong Wai Lun

From pipes to compute: The AI value chain is the APAC telcos’ next non-connectivity play

Sanskar Rathee, Ajay Sunder

The Ten Hooks Stealing Your Child's Attention, and the Billion-Dollar Profits Behind Them

The Context Layer of CX: Why Great Experiences Understand the Moment

Great CX is not what we do. It is who we are.

Introducing the AI-CX Compass 2026: a new way to read the AI customer experience market

AI Will Not Shrink the World. It Will Expand What Is Possible.

28 September 2026

The Cheaper AI Gets, the More Your Remaining Agents Cost

25 September 2026

AI will not kill humanity, but it could outrun our control

16 September 2026

Indian telcos stopped announcing tariff hikes, but took more from you: The manufactured upgrade

10 September 2026

Telcos Are Building Sovereign AI. Now Comes the Hard Part.

Jayanth Nagarajan

Should Customer Service Feel Human, or Just Look Human?

The Confidence Layer of CX: Why Great Experiences Remove Uncertainty

The Bottleneck Shift: Why Memory Now Limits AI, Not GPUs

Ferdinandus Archie Pangestu

Why the OpenAI Cyber Incident Is Also a Customer Experience Story

Stop Fining the Victim. Start Hunting the Hacker

Follow the Money: Smart Capital Is Converging on AI

Samantha Jade Chew

The Memory Layer of CX: Why Great Experiences Start with Remembering Customers

Jio: A telco or a platform?

The AI Economics Illusion

Telcos start feeling the heat amid disruptions and investment cycle.

AI is Changing the ERP Conversation

The Trust Layer of CX: Why Trust Will Define the Next Era of Customer Experience

How can companies build an AI advantage?

William Kiong Wai Lun

OpenAI Is Now Funding Startups With a Currency It Prints Itself

Samantha Jade Chew

A Tech Giant Goes Headless: Why Salesforce 360 is a Big Deal for Enterprise Software

William Kiong Wai Lun

The Three-Pillar Framework for Successful Enterprise AI Agent Deployment

Ferdinandus Archie Pangestu

Introduction to the Model Context Protocol: Revolutionizing How AI Agents Use Tools

Beginner's Guide to GraphQL: Setting Up Your Node.js Project with Ease

23 November 2023

30 December 2023

Implementing GraphQL Schemas

Graphql resolvers

18 January 2024

Building Graphql API with Nodejs, Apollo server and MongoDB

28 January 2024

Integrating authentication to Apollo Graphql server: JWT Authentication

11 February 2024

Enhance graphql documentation with graphql schema descriptions

Empower Your GraphQL API Testing: A Step-by-Step Jest Guide

Build Real-time notification API with Apollo Server and GraphQL subscriptions

Best Architecture Options for SaaS Platforms

Quick and Simple Method for Building a WebSocket Server in Node.js

Reliable Background Task Execution using BullMQ and Node.js

What is Database Sharding and How Does It Work?

18 January 2024

Building Robust Webhook Services in Node.js: Best Practices and Techniques

Automate Your API Testing: Integrate Postman with GitHub Actions for Seamless CI/CD

4 September 2024

Ensuring API Reliability: Metrics, Tools, and Best Practices

25 November 2024

Integrating Metrics and Analytics with Custom GraphQL Plugins : Enhance GraphQL APIs

A Beginner's Guide to Effective Prompting

Building Sparky: My Journey of Creating a Hilariously Sarcastic AI with LLMs

Sales enablement is failing—but what do top teams do differently?

William Kiong Wai Lun

Meet Buddy 2.0: Our New Generative AI Work Copilot

12 February 2025

William Kiong Wai Lun

From concept to reality: The 40-day journey of Ask Twimbit