Twimbit is a global research and advisory firm driven by a singular mission: to empower businesses making a difference. We specialize in providing invaluable industry intelligence to executives and teams, acting as a catalyst for innovation and growth. Twimbit’s proprietary research platform seeks to revolutionize the way enterprises consume insights, making it effortlessly enjoyable and accessible to all.

The Senior Consultant, ICT Research, will play a pivotal role in developing and delivering high-quality market intelligence for leading IT services companies globally. This position involves creating comprehensive market intelligence report, competitor dashboards, deep-dive reports, and supporting senior stakeholders with actionable insights to guide strategic decision-making.

The ideal candidate should bring deep domain expertise in IT services, coupled with outstanding analytical and client management skills to manage a diverse range of projects in a dynamic, fast-paced environment.

1. Competitor Insights Development

• Create competitor dashboards, battle cards, and deep-dive global/regional competitor insights decks.

• Perform detailed analysis of IT services companies, highlighting key differentiators, go-to-market strategies, and emerging trends.

• Translate raw data into actionable insights, tailored to client needs.

2. Thematic Research Decks

• Develop global/regional market analysis presentations covering industry trends, challenges, opportunities, and key drivers.

• Provide strategic insights aligned with organizational goals and emerging market dynamics.

3. Ad-hoc Requests

• Handle time-sensitive, high-impact research and analysis requests from senior leadership and stakeholders.

• Deliver quick-turnaround insights that address specific client challenges or strategic initiatives.

4. Knowledge Sharing & Thought Leadership

• Lead and facilitate webinars, virtual knowledge-sharing sessions, and internal/external workshops to disseminate key market insights, research findings, and best practices to clients, stakeholders, and internal teams.  

5. Project Management & Coordination

• Scope, structure, and plan research studies based on available data and client requirements.

• Ensure high-quality outputs by mentoring junior analysts and coordinating with third-party research providers.

• Maintain robust quality control processes to ensure accuracy, consistency, and relevance of all deliverables.

6. Stakeholder Engagement

• Engage directly with clients through regular check-ins, workshops, and presentations to align on project objectives and deliverables.

• Present findings to internal and external stakeholders, including participating in webinars and client discussions.

Domain Expertise

• In-depth knowledge of the IT services market, competitive landscape, and emerging trends.

Analytical Skills

• Expertise in analyzing large datasets to extract trends and actionable insights.

• Proficient in developing compelling storylines and visually appealing presentations in PowerPoint and MS Word.

• Ability to conduct scenario analyses, including "what-if" modelling and strategic recommendations.

Research Methodology

• Design and execute research strategies utilizing a mix of secondary research, primary interactions, and industry databases.

• Conduct competitive benchmarking, market sizing, and deep-dive analysis.

• Ensure accuracy and reliability of research methodologies and outputs.

Client & Stakeholder Management

• Demonstrated ability to build strong relationships with clients and manage expectations effectively.

• Skilled at collaborating with cross-functional teams, ensuring seamless delivery and communication.

• Education: Master’s degree in business administration, Economics, Finance, Analytics, or related fields. A bachelor’s degree in engineering, Computers, ICT, or related disciplines is preferred but not mandatory.

• Experience: Minimum of 8-10 years in secondary research, competitive intelligence, or a related field.

• Technical Expertise: Familiarity with databases such as Gartner, IDC, Factiva, Global Data, Capital IQ, and Bloomberg.

• Skills: Strong verbal and written communication skills, critical thinking, attention to detail, and a client-centric approach.

• Tools: Advanced proficiency in MS Office (PowerPoint, Excel, Word).