Ask AI’s take: AI is revolutionizing customer success by enabling hyper-personalization, automating support, and enhancing efficiency. It boosts revenue, improves customer experience, and creates new revenue streams. ​

• Retail & Digital Services: AI-driven personalization can increase revenue by 40%, with 80% of consumers preferring personalized experiences. Emotional AI and voice search are enhancing customer satisfaction and interactions.
• Telecom: APAC operators use AI for network management and customer engagement, with examples like KT Corporation and SK Telecom.
• AI chatbots handle millions of interactions, delivering personalized insights and proactive alerts, boosting loyalty.
• Hospitality & E-commerce: AI enables virtual try-ons and personalized services, enhancing customer journeys.
• Enterprise AI: Evolving from scripted chatbots to dynamic agents, focusing on integration and innovation in sectors like healthcare and finance.