Customer story

Twimbit strengthens data-driven lending strategy and portfolio optimisation for a Development Financial Institution

Client overview

A leading development financial institution in Middle East

Industry

Financial Services

Company size

201–500 Employees

Solution

End-to-end market, sector, and portfolio optimisation strategy—including risk framework design, gap analysis, and data-driven decision tools
Listen to article - 5 minutes

Summary

Challenges

  • Lending strategy lacked integration to micro and macro variables  
  • Limited visibility into sectoral and regional portfolio gaps
  • Portfolio concentration risks
  • Lack of formal sector opportunity assessment framework
  • Need to balance developmental impact with financial sustainability and the national economic diversification agenda

Solutions

  • Designed and implemented a comprehensive, data-driven lending strategy framework
  • Conducted sector and regional opportunity mapping across economic sectors
  • Built portfolio gap models, sector scoring, and prioritisation tools
  • Developed and embedded a formal Risk Appetite and tolerance framework
  • Integrated ISIC-based mapping, portfolio analytics, and interactive dashboards
  • Delivered leadership workshops, validation sessions, training, and knowledge transfer

Outcomes

  • Established a clear, data-driven lending strategy aligned with national development priorities
  • Improved portfolio visibility through sector and regional gap identification
  • Embedded a formal risk appetite framework, strengthening governance and reducing concentration risk
  • Enhanced decision-making speed and consistency through prioritization models and dashboards
  • Strengthened internal capabilities via structured tools, manuals, and training programs
  • Received strong positive feedback from leadership and stakeholders

Strengthening lending strategy through structured opportunity mapping

Operating within a national economic diversification agenda, the client faced increasing pressure to balance developmental impact with financial sustainability. They sought to strengthen risk governance and adopt a more structured, data-driven approach to sector prioritisation and portfolio management.

Before engaging Twimbit, the lending strategy was not fully data-driven or forward-looking. There was limited visibility into sectoral and regional portfolio gaps, along with portfolio concentration risks that lacked structured optimisation. They did not have a formal sector opportunity assessment framework or a structured investment prioritisation model.

Key goals included mapping investment potential across economic sectors using systematic market research, recalibrating the loan portfolio to reflect national development priorities and sector growth prospects, designing a tool for continuous opportunity assessment and risk-informed lending, and enabling sustainable and inclusive growth across Micro, SME, and Corporate segments.

Designing a data-driven lending and risk framework

Twimbit designed and implemented a comprehensive lending strategy framework integrating market intelligence, portfolio analytics, and risk governance into one cohesive operating model.

The engagement followed a structured three-phase approach:

  • Diagnosing the existing portfolio and market landscape
  • Conducting sector and risk-based opportunity analysis
  • Developing a comprehensive lending strategy with an implementation roadmap

Twimbit built portfolio gap models, sector scoring and prioritisation tools, risk appetite frameworks, ISIC-based mapping structures, and interactive dashboards. The solution enabled them to identify and prioritise high-impact sectors and regions, optimise portfolio allocation, embed a formal risk appetite framework into strategic decision-making, align lending strategy with national development objectives, and strengthen data-backed investment prioritisation.

The engagement was supported through leadership workshops, validation sessions, training programs, and structured knowledge transfer to ensure long-term adoption.

Embedding governance, visibility, and sustainable capability

The engagement resulted in their first clearly articulated and structured Risk Appetite and tolerance framework. Leadership gained a quantified sector scoring and prioritisation model, replacing intuition-based allocation.

Portfolio visibility improved through systematic sector and regional gap identification, enabling more strategic capital allocation. Governance was strengthened, and concentration risk was reduced through structured risk boundaries.

Decision-making speed and consistency improved through the adoption of prioritisation models and interactive dashboards. Internal teams were trained and equipped to independently maintain and update the models, ensuring long-term sustainability.

The engagement received strong positive feedback from leadership and stakeholders and positioned the bank with a clearer, structured, and data-driven lending strategy aligned with national development priorities.