Twimbit X

AI Made Us More Productive. But where did the time go?

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Written By

William Kiong Wai Lun

Product Manager

More from Twimbit

AI was supposed to give us our time back through offloading of manual and repetitive tasks. So why does it feel like we have less of it?  

The faster engine, the same road

We were promised the boring stuff would disappear like data cleaning, process following and information synthesis. Give people AI tools, watch the busywork evaporate, free everyone for the work that matters. That was the deal.

So why do we all seem more wrung out, not less?

Researchers at UC Berkeley's Haas School went looking for the answer. They spent eight months inside a tech firm, fully expecting to document AI lightening the load. They found the reverse.

Here's the trap. Because AI made tasks easy to start, people simply started more of them. Coffee breaks became prompting sessions. The same eight hours quietly swallowed more work in the same day, not less. The researchers called it workload creep, and left unchecked, it ends in burnout.

Oversight is the new overtime  

The exhausting part of AI was never doing the work. It's checking it.

When an agent drafts in seconds, you become the editor, the fact-checker, the final call, all day long. The bottleneck moves from the typing to the judgment. And judgment doesn't scale the way a model does.

There's a name for this now. AI brain fry. A study found the people hit hardest weren't the ones using AI the least, they were the ones juggling the most of it at once.

The fatigue doesn't stop at the front line. If you're approving AI across teams, you're also drowning in its output, more to review, more to sign off, all landing at once. That tired feeling you keep spotting in your people? It's yours too.

We're all stuck on the same road.

Repaving the road

So, what do we do with this? Pulling back on AI isn't the move. Rebuilding the work around it is.

Most teams did the easy thing first: they bolted AI onto the work they already had. Same tasks, same targets, same week, now with an assistant. That's the trap. You haven't changed the job, you've just added a layer of checking on top of it.

Redesign means changing the job itself. Treat oversight as real work and count it before you grade anyone on speed. Cut the tool sprawl, since a few agents that talk to each other beat a dozen that don't. Build the pauses back in, because those breaks are where thinking happens, the judgment AI still leans on us for.

But the deepest fix is the scoreboard. As long as we reward the same outputs and the same hours, people will keep piling AI onto old habits and burning out doing it. Change what you measure, and the work redesigns itself. Leave it untouched, and the fastest engine in the world just helps everyone reach exhaustion sooner.

Twimbit X — How we help

The fix for AI fatigue isn't fewer ambitions, it's fewer tools doing more, built around how your team works. Here’s how we help:

  • Workflow-First Build: We sit down with your team and map how your workflows are designed, who needs to be involved, then build agents around it, augmenting the process so AI lightens the load instead of adding oversight.
  • Custom Agents: Customised agents built for your team's recurring work and shared across the company, so good setups get reused, not rebuilt.
  • Grounded in Your Own Data: Agents trained on your data produce output that needs less second-guessing, which is the single biggest source of oversight drain.

From our research deck  

Can Software Vendors Stop AI?

Our article explores who really controls AI's access to enterprise data, now that SAP has quietly rewritten its API rules to route all autonomous AI through its own stack. It draws a sharp line between owning your data and being able to use it on your own terms, and what every enterprise should be doing before the terms get set for them.

Agents, human agency, and the opportunity for every organization
Microsoft surveyed 20,000 workers across 10 markets and found the tension our edition is about: people are ready to work differently with AI, but the systems around them still reward the old way. The result is a workforce racing ahead while the org chart stands still, a clear read on why redesign, not adoption, is the real unlock.  

Before we wrap up

AI will keep getting faster. Whether that buys your team time or just fills it comes down to how the work is built around it.

At Twimbit X, we help teams redesign how the work gets done, so AI takes the load off instead of adding to it. Curious where to begin? We're happy to map it out with you.

Until next time,