Best telco to ace “Growth beyond connectivity”: Softbank (Asia Pacific telecom service provider winners 2022)

Summary

TheFutureTelco report examines how Asia Pacific telecom operators are pursuing growth beyond traditional connectivity services. As telcos face saturated core markets, many are expanding into adjacent digital business areas such as e-commerce, financial services, digital content, and super app ecosystems. This report focuses on the strategies and business models that leading telecom service providers are adopting to capture new revenue streams in non-connectivity segments. It highlights the diversity of approaches across the Asia Pacific region, where market dynamics and consumer needs vary widely. The report provides an in-depth look at SoftBank’s evolution into a digital powerhouse, including its integration of Yahoo! JAPAN and LINE to deliver a comprehensive suite of services spanning communication, payments, entertainment, and commerce. Key questions addressed include: What are the most promising non-connectivity opportunities for telcos in Asia Pacific? How are leading operators structuring their digital business units? What role do super apps and digital platforms play in telco growth strategies? How are financial services and digital payments being integrated into telecom offerings? The report also outlines the criteria used to recognize top-performing telecom service providers in the region. Readers will gain a clear understanding of the competitive landscape, emerging business models, and the strategic moves shaping the future of telecom growth beyond connectivity.