For a decade, I've been swiping and tapping my way through countless purchases with trusty credit cards. Yet, every month when that statement rolls in, it feels like I'm deciphering an ancient script. Dense paragraphs, mysterious abbreviations – it's a maze of numbers and terms that often leaves me more puzzled than informed.
Credit card statements should be straightforward – they're just records of what we've spent after all. But instead of clarity, we get "UPI-CC-paytm-79xxxxx01@paytm-44xx44785." What does that even mean? Was it the coffee last Thursday or gas for the car two weeks ago? It's anyone's guess.
Even with sophisticated cards from top banks at my disposal, simplifying these statements has been an uphill battle. What I really want to know is how much I'm spending on dining out versus online shopping or whether my travel expenses have gone up since last month.
Enter OneCard – an Indian fintech firm shaking things up with their approach to credit card statements. A friend recently showed me her OneCard statement and it was nothing short of revelatory
We're on the cusp of leaving behind those static PDFs as relics of a bygone era because what customers truly need now is something far more dynamic—a spend dashboard that doesn't just display our expenses but helps us manage them too.
Imagine logging in and seeing not just numbers but insights—where your money goes each month compared to the last—and being able to act on this knowledge immediately by setting budgets or paying off high-priority debts first.
With interactive dashboards becoming available:
It’s time we demand better from our financial tools—they should work for us, making life simpler rather than adding another layer of complexity. Banks and fintechs will truly excel in delivering incredible customer experience if they solve such everyday needs of their customer.